How to exclude subscribers from workflow?
There might be some situations when you don’t want to trigger your workflow for some subscribers. You can use our Exclude feature to ignore some subscribers.
When creating or editing the trigger, click on the link Exclude just above subscribers group selection in the right sidebar.
In the new popup window please select group(s) which should be excluded. Subscribers in the excluded groups will be ignored and workflow will not be triggered for them even if they are in the main workflow group.